Last updated: October 9, 2026
Herbalifegift respects your privacy. This policy explains what information we collect, why we collect it, and how we handle it when you use herbalifegift.my.
Information We Collect
We collect the following categories of information:
- Information you provide directly: name, email address, phone number, shipping address, billing address, and payment information (such as card details or PayPal account details).
- Information collected automatically: IP address, browser type, device type, operating system, pages viewed, time spent on pages, referring URLs, and cookie identifiers.
- Transaction information: order history, products purchased, order value, payment status, and refund records.
How We Use Your Information
We use the information we collect for these specific purposes:
- Order processing and shipping: to confirm your order, process payment, pack and ship your items, send tracking updates, and handle delivery issues.
- Customer service and after-sales support: to answer your questions, process returns and refunds, and resolve complaints.
- Website optimization and analytics: to understand how visitors use our site, improve page performance, and make product and content decisions.
We do not sell, rent, or trade your personal information to third parties. We share information only with service providers that help us operate the store, such as payment processors and shipping carriers, and only to the extent needed to complete your order.
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, and measure site traffic. You can disable cookies in your browser settings. If you disable cookies, some parts of the site, including the shopping cart, may not function properly.
Data Retention and Security
We keep order and transaction records as long as needed for accounting, tax, and legal purposes. Payment information is processed through secure payment providers and is not stored on our servers. We use SSL encryption on all pages where you enter personal or payment information.
Your Choices
You may contact us at info@herbalifegift.my to request access to, correction of, or deletion of your personal information. We will respond within a reasonable timeframe and will honor requests that we are legally able to fulfill.
Contact
For privacy questions, contact Herbalifegift at info@herbalifegift.my or +1 714-391-3945, Monday–Friday, 9:00 AM–6:00 PM Pacific Time.